Visit Japan Web 2026: Complete Pre-Arrival Registration Guide
Visit Japan Web is Japan's official online pre-arrival system. Register before your flight, receive a single QR code, and clear both immigration and customs at a Joint Kiosk in minutes — no paper forms required. Here's exactly how it works.
At a Glance
- ✓What it is:Japan's official pre-arrival portal for registering immigration, customs, and quarantine declarations online
- ✓What you get: A single QR code (since Jan 2024) that covers both immigration clearance and customs declaration
- ✓Time to register: 15–20 minutes the first time
- ✓Is it mandatory? No — but it can save 30–40 minutes at peak arrival times (cherry blossom season, Golden Week)
- ✓Joint Kiosk airports: Narita T3, Haneda T2/T3, Kansai, Fukuoka
How to Register on Visit Japan Web — Step by Step
Create your Visit Japan Web account
Go to the official Visit Japan Web portal (vjw-lp.digital.go.jp) and click "Sign up for a new account." Enter your email address, create a password, and verify your account using the confirmation code sent to your inbox. Takes about 2 minutes.
💡 Tip: Use the email address you check most reliably — the QR code confirmation email comes here.
Add your trip details
Click "Add new registration" and fill in your travel information: flight number, scheduled arrival date, purpose of visit (tourism), length of stay, and your first accommodation address in Japan. This information is shared with immigration officials.
💡 Tip: Hotel name + address is enough. You can update the accommodation details later if plans change.
Enter your passport information
Input your full legal name (as on passport), date of birth, nationality, gender, and passport number. Double-check every field — mismatches with your physical passport can cause delays at immigration.
💡 Tip: Middle names: enter exactly as they appear on your passport. Some passports abbreviate; follow your document.
Complete the customs declaration
Answer the customs questionnaire: whether you are carrying more than ¥1 million in cash or equivalents, restricted items (certain foods, plants, or medications), or goods exceeding duty-free limits. Most tourists answer "No" to all.
💡 Tip: If you are bringing prescription medications, check Japan's narcotics and psychotropics import rules at the MHLW website before completing this step.
Complete the quarantine health declaration
Since 2023, the quarantine form is a simple health declaration. Answer whether you have symptoms or recently visited restricted countries. For most arrivals this takes under 30 seconds.
💡 Tip: If you have traveled to a country on Japan's health surveillance list within the past 14 days, additional forms may be required.
Receive your QR code
After submitting all three sections, you will see a single 2D QR code — the "Procedures Completed" screen. Since January 25, 2024, one code covers both immigration clearance and customs declaration. Older guides mentioning separate blue and red codes are out of date.
💡 Tip: Screenshot the QR code before your flight. Airport Wi-Fi and mobile data can be unavailable at the immigration hall.
Use the Joint Kiosk on arrival
At supported airports (Narita T3, Haneda T2/T3, Kansai, Fukuoka), look for the "Joint Kiosk" lanes. Scan your passport, then scan your Visit Japan Web QR code. The machine processes both immigration entry and customs declaration in a single step. You are done.
💡 Tip: The Joint Kiosk is faster than manned counters even if both lines appear short. Use the kiosk when available.
Which Airports Support the Joint Kiosk?
The Joint Kiosk (immigration + customs in one machine) is available at four major airports as of 2026. Other airports use the older automated gate system.
Narita International Airport (NRT)
Joint Kiosk availableTerminals: Terminal 3
Terminal 1 and 2 have standard automated gates but not Joint Kiosks. Most LCCs use T3.
Haneda Airport (HND)
Joint Kiosk availableTerminals: Terminal 2 and Terminal 3 (International)
Both international terminals have Joint Kiosks. One of the fastest immigration processes in Japan.
Kansai International Airport (KIX)
Joint Kiosk availableTerminals: Terminal 1
Serves Osaka, Kyoto, and Kobe. QR code speeds up processing significantly during peak seasons.
Fukuoka Airport (FUK)
Joint Kiosk availableTerminals: International Terminal
Compact terminal; QR code processing often clears in under 5 minutes during normal hours.
Chubu Centrair (NGO)
Standard automation onlyTerminals: Terminal 1
Has automated gates for eligible passports, but not the unified Joint Kiosk system.
New Chitose Airport (CTS)
Standard automation onlyTerminals: International Terminal
Serves Hokkaido/Sapporo. Visit Japan Web registration still required for the customs declaration portion.
Tips for a Smooth Japan Arrival
Screenshot before you fly
Mobile data and Wi-Fi are often unavailable in immigration halls. Save the QR code as a screenshot at least the night before departure.
Double-check your passport details
Even one character mismatch between your Visit Japan Web entry and your physical passport can flag your registration. Re-read every field before submitting.
Know your first accommodation
You must enter a Japanese address where you will first stay. If your plans are flexible, use your first booked hotel — you do not need to stay there the whole trip.
Register at least 24 hours before departure
The system occasionally has maintenance windows. Registering early gives you time to troubleshoot if something goes wrong.
Each traveler needs their own registration
There is no group or family registration option. Each passport holder — including children — needs a separate Visit Japan Web account and QR code.
Check medication rules separately
Visit Japan Web asks about restricted medications, but you must verify your specific prescriptions against Japan's Ministry of Health guidelines before travel.
Frequently Asked Questions
Is Visit Japan Web mandatory for tourists?▾
No — Visit Japan Web registration is optional. You can still complete paper immigration and customs forms on the plane or at the airport. However, pre-registration with the QR code significantly reduces wait times at immigration, sometimes by 30–40 minutes during peak arrival hours (Golden Week, cherry blossom season).
How long does Visit Japan Web registration take?▾
Most travelers complete registration in 15–20 minutes the first time. Repeat visitors who have saved their passport details can complete a new trip registration in under 5 minutes. The recommended timing is to register at least 24 hours before your flight departs.
Is Visit Japan Web the same as a Japan visa?▾
No. Visit Japan Web is a separate system for pre-registering your immigration and customs declaration forms — it is not a visa. If your nationality requires a tourist visa for Japan (e.g. India, China, most Southeast Asian countries), you must obtain that visa separately from the Japanese embassy or consulate in your country.
My QR code shows "not completed" — what do I do?▾
The most common cause is an incomplete section. Log back in and check that all three sections (Immigration, Customs, Quarantine) show a green checkmark. The unified QR code only generates after all three are marked complete. If the system shows an error, try a different browser or clear your cache.
Can I use Visit Japan Web for multiple entries on the same trip?▾
You need a new registration for each entry into Japan. If your trip includes a short side trip to South Korea, Taiwan, or Hong Kong with a re-entry into Japan, register a separate Visit Japan Web entry for the second arrival.
Do I need to print the QR code or is my phone OK?▾
Your phone screen is fine for the kiosk scanner. A printed copy is an acceptable backup. The most important thing is to save the QR code before you land — screenshot it or download it — as immigration halls often have no Wi-Fi and mobile data may not work after landing.
What is the Joint Kiosk and which airports have it?▾
The Joint Kiosk is an automated machine introduced in 2024 that processes both immigration clearance and customs declaration in a single scan. It is currently available at Narita T3, Haneda T2 and T3, Kansai (Terminal 1), and Fukuoka (International Terminal). Other airports use the older system with separate immigration gates and customs forms.
I am a Japan visa-free traveler — do I still need Visit Japan Web?▾
You are eligible for Visit Japan Web regardless of whether you need a visa. Citizens of the 68+ visa-free countries (US, UK, EU, Australia, Canada, South Korea, etc.) are in fact the primary users, as they can register independently without an embassy appointment. Visa holders can also register — the QR code replaces the paper forms for everyone.
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